We currently ship within Australia only.
Orders are processed within 1-3 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Delivery times may vary depending on your location and the courier.
01
Age verification and ID requirements
As we sell alcohol, all deliveries must comply with Australian and Victorian liquor licensing laws.
- You must be 18 years or older to purchase alcohol from our website.
- A valid government-issued photo ID must be presented upon delivery to verify the recipient's age.
- The name on the order should match the person accepting the delivery wherever possible.
- Our delivery partners will not leave alcohol unattended or in a safe place if age verification cannot be completed.
- If no person aged 18 or over is available to accept the delivery and provide valid ID, the parcel will not be delivered and may be returned to us or taken to a local collection point, depending on the courier's policy.
- Any additional shipping or redelivery fees incurred due to failed age verification or unsuccessful delivery attempts may be the responsibility of the customer.
02
Delivery restrictions
We reserve the right to refuse or cancel orders where we cannot legally deliver alcohol.
Please ensure the shipping address is one where an adult (18+) will be available to accept the delivery during business hours.
03
Incorrect shipping information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address details.
04
Damaged or missing orders
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with your order number and photographs (if applicable), and we'll work to resolve the issue as quickly as possible.
05
Responsible service of alcohol
- We are committed to the responsible sale and supply of alcohol.
- It is illegal to sell or supply alcohol to anyone under 18 years of age.
- By placing an order on this website, you confirm that you are at least 18 years old.
- Alcohol must not be purchased on behalf of a person under 18 years of age.
- Valid photo identification may be required both at the time of purchase and upon delivery.
- Deliveries will only be made to a person aged 18 years or over who can provide acceptable proof of age if requested.
- We reserve the right to refuse the sale or delivery of alcohol where required by law.
- Please enjoy our products responsibly.
06
Contact us
If you have any questions about shipping or your order, please contact us through our Contact page or email our customer support team.